All resources Filter your results Content type Category Industry PodcastDOGE bites federal phone lines. PodcastSonnet 3.7 + Orion, AWS goes agentic & the US Patent Office sets rules PodcastThe anatomy of telephony, part 3 – Predictions. PodcastThe anatomy of telephony, part 2 – Evolution. PodcastThe anatomy of telephony, part 1 – Origins. PodcastKey findings: AI in customer service trends report PodcastDeepSeek R1 has entered the chat(GPT) PodcastAn early look at OpenAI’s Operator PodcastUK’s AI Opportunities Action Plan PodcastAI in 2024 – A year in review PodcastThe rise of CAIOs and AI competency centers PodcastWhat the #$%& is agentic AI anyway? PodcastThe customer service conundrum PodcastCX horror stories and AI agent armor PodcastGenerative AI’s power paradox PodcastSpeech Synthesis – The Anatomy of a Voice Assistant #4 PodcastAgentforce Declassified PodcastDialogue design. So hot right now.