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Break Up With Bad Voice Design

In this webinar, PolyAI’s Nathan Liu (Senior Product Manager) and Michael Chen (Strategy & Partnerships) deep dive into what it takes to create great voice design within conversational AI. They discuss everything from phrasing to latency, grammar to voice actors. You’ll also hear real-life examples from enterprises in banking, hospitality, and telco.

You’ll learn the following takeaways in the webinar:

  • What is good voice design?
  • How to construct meaningful questions that prompt better understanding
  • The technique to giving answers, without overwhelming your customers
  • How you can use great conversational design to deliver an on-brand tone of voice

Nathan Liu

Head of Deployments

Michael Chen

VP of Partnerships & Strategic Development

Watch on demand

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