Guest-led voice assistants built on AWS
Deliver 5-star service to every guest.
What is a guest-led voice assistant?
PolyAI handles high-volume hotel and travel needs with the care and efficacy of a real person.
Listen to Oliver's room reservation call
A guest-led voice assistant to deliver 5 star service, 24x7, on AWS
Voice assistants deployed for hotels, restaurants, cruise lines, resorts, casinos, booking platforms
Total reduction in call volume to central contact centers
Front Desk and FAQ calls handled
CSAT score
What we achieve with our customers
Peppermill
How PolyAI helps Peppermill reduce call volume by 92%
Golden Nugget
How PolyAI helps Golden Nugget automate 34% of calls to the contact center
The Big Table Group
How PolyAI helps The Big Table Group automate £140k in reservations each month
An award-winning voice assistant to help hoteliers and restauranteurs improve service levels and streamline operations
Configurable AI templates to scale to 100+ hotel or restaurant locations
Pre-built integrations to automate and personalise interactions
Flexible integration options to work with PBX and CCaaS solutions
Remarkable human-like voices tailored to your brand identity
Support for multiple languages to cater to every guest
Pre-built dashboards and analytics for travel & hospitality
Start the conversation.
See why companies trust PolyAI to handle their most important conversations.