AI agents for personalized healthcare

Get trusted CX 24/7 with Voice AI for healthcare

Power patient communication with human-like voice agents fine-tuned for clinical language. With a proven track record across 1,000+ clinics, we help healthcare teams automate intake, scheduling, and more – without compromising safety, compliance, or experience.

We know healthcare

Human-like AI

Empathetic, fluent, and responsive. Leveraging proprietary AI technology, our agents de-escalate, shift tone, and adapt in real time—giving patients an empathetic, fluent, and responsive experience, freeing up staff to take on sensitive calls.

Patient safety first

Our platform, Agent Studio, was built for healthcare-grade control and reliability. It was designed with the granularity and safety standards demanded by healthcare, letting you control everything from permissions to escalation pathways.

Compliance ready

Get peace of mind knowing every interaction meets security and privacy standards from day one. Our AI agents have ISO27001, SOC-2 Type 2, Cyber Essentials, PCI and HIPAA certifications.

Deploy quickly

Our team partners with you on seamless setup, training, and optimization, with white-glove integration for your electronic health record, scheduling platform, and practice management systems

Proven

Refined on real clinical language so we can detect the words that matter. PolyAI’s language models are fine-tuned for healthcare deployments so they can recognize medical terminology and clinical context.

Enterprise-ready

We've completed thousands of complex real-world deployments, supporting 12 languages across 18 countries. We offer centralized reporting, multi-location support, and full flexibility for enterprise locations.

Trusted by leading healthcare providers

Key results

72%

reduction in Average Handle Time for routine requests for Howard Brown Health

25%

calls resolved for SimplyHealth

$10.3M

in agent labor cost savings over three years, as found in a Forrester Total Economic Impact study

Immediately see impact with AI agents.

Productivity gains – high containment rates free up staff to focus on high-value tasks
Increased revenue – reduce missed appointments and increase bookings
Higher patient satisfaction – proven CSAT improvements among healthcare customers like Howard Brown Health
Strategic insights– robust analytics unlock new use cases over time