PolyAI has proudly won the HTNG TechOvation award at The Hospitality Show, Las Vegas. The TechOvation Award, hosted by The American Hotel & Lodging Association and its technology committee HTNG, recognizes the most significant recent innovation in hospitality technology. “We are extremely excited that our work on guest-led voice assistants has been recognized by HTNG” […]

CB Insights today named PolyAI to the annual list of the world’s 100 most promising private AI companies. This is the seventh year CB Insights has recognized the most promising artificial intelligence companies. “This year’s AI 100 cohort are developing game-changing innovations that meaningfully impact the world around them,” said Brian Lee, SVP of CB […]

PolyAI has partnered with Ultimate to bring its multi-modal, chat-based customer support automation platform to its customers. Ultimate shares PolyAI’s focus on the customer in customer service. For PolyAI, this means customer-led voice assistants that allow callers to speak naturally, interrupt, ask questions, and dive in and out of different topics without the need to […]

London, UK – PolyAI, a leading global provider of customer-led voice assistants, announced its products are now available on AWS Marketplace – Amazon’s digital catalogue that makes it easy for enterprises to find, buy, deploy, and manage third-party software, data, and services that run on Amazon Web Services (AWS). PolyAI’s customer-led voice assistants are designed […]

We are delighted to announce that Forbes, Sequoia Capital and Meritech Capital have recognized PolyAI in the AI 50 2023 list. Now in its fifth year, this is the first time Forbes has opened AI 50 beyond North American companies to become a global list. With nearly 800 submissions, the list calls out the most […]

We are thrilled to announce that PolyAI won two awards at this year’s Best of Enterprise Connect Industry Awards. The Best of Enterprise Connect award program recognizes excellence and innovation in the enterprise communications and collaboration industry, where we were successful in the following categories: Best Innovation in Customer Experience Most Innovative Use of AI […]

Following a recent round of $40m Series B funding, in which Twilio Ventures participated, PolyAI and Twilio today announced the integration of PolyAI’s customer-led conversational assistant with Twilio Flex and Twilio Programmable Voice, the world’s most flexible contact center platform. Twilio Flex allows enterprises to deploy a 100% cloud-based contact center in days, not months. […]

PolyAI press release All calls answered and up to 75% fully handled at Bella Italia and Café Rouge by PolyAI LONDON, UK – 28th February 2023 – PolyAI today announced that leading independent UK restaurant group, The Big Table has chosen its customer-led conversational assistant to improve customer experience and enable growth. The Big Table […]

PolyAI press release 100% growth in team over last six months, with 25% now US-based, focus on $3.8 billion annual market opportunity in Conversational AI. Following a recent round of $40m Series B funding, customer-led conversational assistant provider, PolyAI today announced a number of major initiatives and leadership appointments to support growth in key US and European […]