Featured resources BlogIntroducing Agent Studio: The only voice-first omnichannel platform for conversational AIDelivering excellent customer service over the phone starts with effective listening. A voice assistant must accurately hear and understand what... GuideForrester report – Total Economic Impact™ of PolyAI GuideThe customer command center: A new era of agentic customer service. GuideHow to calculate the ROI of an AI agent All resources Filter your results Content type Category Industry BlogBoosting conversational efficiency with multimodal BlogPolyAI unveils star-studded lineup of CX and AI visionaries for VOX 2025 PodcastCan we solve AI’s “deer-in-headlights” problem? (with Dan Miller, founder of Opus Research) PodcastShould Hyper-Growth Brands Still Pick Up the Phone? with Austin Towns, CTO of Hello Sugar BlogBring your own knowledge base: Agent Studio meets SurrealDB EventNBA Warriors Suite Series PodcastWhy do LLMs ramble on and on? EventCCW Europe EventEMACS BlogIntroducing Agent Studio for Zendesk BlogPolyAI launches agentic AI team to drive CX insights and growth: QA, Analyst, and Builder Agents PodcastAre “silent complaints” killing your brand? (with Adrian Swinscoe of Punk CX) BlogPolyAI enhances its enterprise-grade speech recognition stack with NVIDIA NIM and Riva PodcastIs agentic AI the answer to broken analytics? Case StudyHow Pacific Gas and Electric saved 35,000 labor hours with PolyAI