Retail
John’s Product Inquiry
Listen to an AI agent handle a health insurance inquiry.
HITEC 2025
June 16-19, 2025
Indianapolis, IN
Channel roadshow
CCW (Customer Contact Week) 2025
June 9-12, 2025
Las Vegas, NV
CCE (Customer Connect) 2025
April 16 - 17, 2025
Las Vegas, NV
Frost & Sullivan Spring 2025
April 6 - 9, 2025
Ft. Lauderdale, FL
Zendesk Relate 2025
March 25 - 27, 2025
Las Vegas, NV
IHTF 2025
March 18 - 20, 2025
Faro, Portugal
Enterprise Connect 2025
March 17 - 20, 2025
Gaylord Palms, FL
Consero Spring 2025
March 10 - 12, 2025
Coral Gables, FL
How to handle WISMO calls & satisfy order inquiries as they come in
Contact center identity verification: How to choose the best method for your call center
VOX 2024
At PolyAI VOX 2024: Horizons, we’re taking a realistic look at how AI is already transforming contact centers, and offering practical advice from contact center and CX leaders who’ve been where you are. Join us in figuring out how to build the contact center of the future, today.
How to calculate the ROI of an AI agent
The metrics you must know to evaluate the impact of call center voice AI
Five ways voice assistants can improve CX in retail
In the competitive retail landscape, achieving exceptional customer service levels is often challenging. Limited budgets and the perception of call...