RAISE Summit 2025
July 8-9, 2025
Paris, France
Hotels
PolyAI summer roadshow 2025
HITEC 2025
June 16-19, 2025
Indianapolis, IN
CCW (Customer Contact Week) 2025
June 9-12, 2025
Las Vegas, NV
How hospitality providers can handle seasonality without sacrificing service
Delivering excellent customer service over the phone starts with effective listening. A voice assistant must accurately hear and understand what...
Channel roadshow
CCE (Customer Connect) 2025
April 16 - 17, 2025
Las Vegas, NV
Frost & Sullivan Spring 2025
April 6 - 9, 2025
Ft. Lauderdale, FL
IHTF 2025
March 18 - 20, 2025
Faro, Portugal
Enterprise Connect 2025
March 17 - 20, 2025
Gaylord Palms, FL
Consero Spring 2025
March 10 - 12, 2025
Coral Gables, FL
PolyAI announces strategic collaboration with AWS to drive enterprise adoption of next-gen voice AI in customer service
Customers are more discerning than ever before. As consumers, we’ve grown used to the instant gratification provided by digital experiences....
Innovation in the hospitality industry: 9 ideas and trends to watch in 2025
How to increase guest satisfaction in the hotel industry
VOX 2024
At PolyAI VOX 2024: Horizons, we’re taking a realistic look at how AI is already transforming contact centers, and offering practical advice from contact center and CX leaders who’ve been where you are. Join us in figuring out how to build the contact center of the future, today.
PolyAI achieves AWS Travel and Hospitality Competency status
Customers are more discerning than ever before. As consumers, we’ve grown used to the instant gratification provided by digital experiences....
Conversations: Brian Jeppesen, Fertitta Entertainment.
How Landry’s is using call center voice AI to champion the customer in customer service automation
We were thrilled to be joined by Brian Jeppesen, Director of Contact Center Operations at Landry’s, for PolyAI VOX 2023...