Events
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CCW Europe

Leading CX conversation at CCW Europe

October 6 - 8, 2025

Hôtel Mövenpick & The Passenger Terminal (Amsterdam, Netherlands)

PolyAI is heading to CCW Europe, where we’ll showcase how voice assistants resolve complex requests with speed, accuracy, and empathy. From contact deflection to CSAT wins, we’re helping teams build smarter, more scalable service.

Let’s connect and share real-world use cases on how voice AI is transforming the customer experience – across industries and around the world.

PolyAI Speaking Session

From one country to twenty: How a Fortune 500 logistics company scaled AI voice agents to transform CX & operations globally

Wednesday, October 8 from 12:30 PM – 12:55 PM

Key takeaways

Inside look at their journey from a single-country pilot to deployment in 20+ countries and 12 languages

Key decisions, adoption strategies, and lessons learned that enabled scale and measurable results

How AI voice agents improved efficiency, elevated customer experience, and powered smarter, data-driven operations

Hear from

Matthew Burton

UK Generative AI Strategy Lead

Joe Wilson

Senior Customer Success Manager

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you  drive measurable business value.

Request a demo