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Thursday, November 16
10:00AM – 2:00PM EST / 3:00PM – 7:00PM BST
As more and more companies turn to AI to support overworked and under-resourced customer service teams, is customer experience coming under threat?
How can customer-centric companies continue to offer competitive CX at scale? Can AI take the pressure off your contact center AND actively improve CX?
At PolyAI VOX 2023, we’ll explore how some of the world’s most innovative companies are leveraging the latest breakthroughs in AI to drive engaging customer service interactions, at scale.
Get the inside scoop from people who’ve launched voice assistants. Hear first hand about the process of buying, building and launching voice AI so you can mimic success stories and learn from the failures!
Ask questions and interact with people who’ve launched voice assistants, top machine learning engineers, contact center architects and more.
Subject to change
Managing Director, Customer Experience UK & Ireland
Chief Commercial Officer
Director of Contact Centers
Landry’s Inc, LLC
Director of Contact Center Operations
CEO & Co-Founder
SVP of Marketing
Head of Deployments
Global VP of Solutions Consulting
Chief Operating Officer