“PolyAI VOX 2023 was enlightening, and I found immense pleasure in delving into each customer’s journey from start to finish. It offered valuable perspectives on strategies, executions, training, and responses from both customers and employees.”
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Speakers

Paul Pugal
Managing Director, Customer Experience UK & Ireland
FedEx

Pavan Kapur
Chief Commercial Officer
Caesars Entertainment

Terri DeMent
Director, Consumer Services
Nestlé Purina PetCare

Kurt Wilson
Head of Service Operations
Hopper

Dan Savino
SVP of Artificial Intelligence and Innovation
SelectQuote

Dan Eddie
Director of Customer Service
Simplyhealth

Bryan Delmont
Operations Manager
Bonfe

Mike Hansen
Director of Contact Center Operations
Carter’s

Brian Jeppesen
Director of Contact Centers
Landry’s Inc, LLC

Nikola Mrkšić
CEO & Co-Founder
PolyAI

Yan Zhang
COO
PolyAI

Michelle Schroeder
SVP of Marketing
PolyAI

Brad Stein
Global VP of Solutions Consulting
PolyAI

Kylie Whitehead
Senior Director of Marketing, Brand
PolyAI

Devidas Desai
VP of Product
PolyAI

Damien Smith
Senior Communications Manager
PolyAI

Tarell Harrison
Enterprise Account Executive
PolyAI

Meghan Berton
Product Manager
PolyAI
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