AI agents for seamless travel experiences.

Save time, enhance customer satisfaction, and reduce costs with AI agents. PolyAI’s voice agents are designed to handle everything from FAQs to trip bookings.

How travel companies use PolyAI.

Let your hospitality shine with tailored voice customer service.

Eliminate wait times and abandoned calls.

Give customers fast, personalized support, no matter the complexity of their issue, so travelers get reliable help when they need it most.

Delight passengers with conversational bookings.

Make, edit, and cancel room reservations with a voice agent that helps travelers quickly and easily through natural conversations for a smooth booking experience.

Scalable support for every request.

Easily handle routine and complex inquiries with precise, personalized, and brand-safe responses.

Hear PolyAI in action

Listen to Emma's travel query

Handle high-volume travel needs with the care of a real person.

Offer 5-star service at every customer touch point, anywhere and anytime.

Drive customer loyalty with always-on support.

  • Let customers self-serve over the phone through natural conversations that feel like speaking to a real person.
  • Reduce passenger anxiety by offering immediate help during travel disruptions.
  • Cater to international travelers across different time zones with 24/7 support.

A 5-star experience for every passenger.

  • Take trip bookings, answer FAQs, offer supplementary services, and more — without adding staff.
  • Offer proactive solutions to ensure passengers stay informed and stress-free.
  • Build loyalty by surprising travelers with personalized perks or recommendations.

Unlock insights to drive operational excellence.

  • Access new operational insights to drive improvements to customer experience and operations.
  • Use passenger feedback to refine processes and address frequent issues.
  • Forecast demand spikes during holidays or events to allocate resources.


What to expect from PolyAI for travel.


languages spoken

%

reduction in call volume


%

reduction in seasonal hiring, saving over $1m

Integrations

Fluent in your tools

See all integrations

Your trusted travel partner

Security

24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.

Integrations

No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.

Data and insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

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See why the world’s biggest brands trust PolyAI to handle their customer service.