The definitive buying guide for hotel voice assistants
Hotels are under increasing operational pressure at the front desk and within the call center. Many are facing the worst staffing shortage in recent history, exacerbated by rising labor costs and high staff attrition.
But times are changing and a new generation of voice assistants is promising higher call containment, better guest experiences and a higher degree of control than ever before.
But choosing the right solution eliminates these risks. In this guide, we will:
- Uncover the different types of voice AI solutions available
- Explore how hotel leaders are creating value with voice assistants
- What should a voice assistant be capable of?
- Give you a definitive checklist for guest-led voice assistants