PolyAI is thrilled to celebrate International Women’s Day by honoring the remarkable achievements of our inaugural 25 women in CX to watch.
This list showcases extraordinary women at the forefront of innovation in customer experience. These leaders are pioneering new strategies and technologies and courageously taking calculated risks to enhance how their organizations engage with customers.
The 25 women in CX to watch hail from various backgrounds and industries, and are all united by their common goal of elevating customer experience. Their work is instrumental in shaping the future of customer interactions, leveraging cutting-edge conversational AI technologies, and implementing forward-thinking customer service solutions.
As we celebrate their accomplishments, we are reminded of the significant impact that visionary leaders can have in driving progress and fostering innovation.
In conversation with
Kristin Punter, PG&E.
In our latest episode of our Deep Learning podcast, Kylie Whitehead interviews Kristin Punter, Senior Director of Customer Service Outreach and Strategic Workforce Management at Pacific Gas and Electric Company, who shares her journey from starting as a customer service representative to her current role.
