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Automate customer service transactions over the phone with voice assistants that speak like real people
In this eBook you’ll learn:
Enable customers to ask questions, make payments and perform other account transactions in natural language, without waiting for an agent.
Access the most informative data you’ve ever seen
Our live dashboards give you access to front-line customer data to provide powerful, real-time insights into customer communications and recommended ways to optimise.
Access full call transcripts and react quickly to issues promoting an increase in calls such as site issues, website problems, current affairs or a rise in specific product enquires.
Cutting costs shouldn't mean compromising on customer experience.
Our voice assistants are designed to create value for you and your customers.
Our solution is ISO27001 certified and GDPR compliant to provide a safe and friendly experience for your customers.
Allow customers to explain why they’re calling without relying on keywords and eliminate misrouted calls once and for all.
Identify and verify callers against records in your database with natural language ID&V that meets KYC regulations.
Our voice assistants understand customers regardless of the language they use, their accent, poor phone connections and background noise.