PolyAI wins gold at The 2024 Stevie Awards Read More

5 star service for every policyholder.

File claims, manage policies, answer FAQs and more — without adding staff.

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What is PolyAI for insurance?

PolyAI handles high-volume insurance needs with the care and efficacy of a real person.

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How it works

Create and deploy a voice assistant that handles 50% or more of customer calls in as little as 6 weeks.

Co-create

Design a unique brand voice to resolve complex calls.

Integrate

Seamlessly plug into your existing customer tech stack.

Launch

Access actionable data to inform operational improvements.

Eliminate wait times and abandoned calls.

A voice assistant that sounds like your best staff member and never misses a call.

Delight customers with conversational claims.

Empower policyholders to make claims, payments and other account transactions through natural conversations, without waiting for an agent.

Free your staff for the customers who need them most.

Automate repetitive tasks with a voice assistant that sounds like a real person, and free up your agents to build lasting customer relationships.

Unlock insights to improve policyholder experience.

Access new operational insights to drive improvements to policyholder experience.

Learn more about data and analytics

The numbers speak for themselves.

50%

reduction in call volume

85%

CSAT score

14

languages spoken

100%

calls answered, 24/7/365

“This is next-level conversational AI, and it’s far and away better than anything else I’ve heard in the market.”

Key integrations.

No need for a tech overhaul. PolyAI integrates with your existing tech stack.

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Your trusted insurance partner.

Security

24/7 support with compliance certification to meet your needs including ISO 27001, SOC 2, PCI DSS, GDPR and more.

Security

Integrations

No need to change your tech stack. Out-of-the-box and custom integrations make implementation safe and easy.

Integrations

Data and Insights

Real-time insights. No data gaps, manual compiling, or business decisions based on guesswork.

Data and Insights

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

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