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Monitor demand and get real-time alerts for sudden changes in volume to keep up to date on front-line business intelligence.
You’ll learn how and why your customers contact you, and the best ways to optimise your operations for maximum efficiency and best-in-class customer satisfaction. Access full call transcripts and react quickly to unexpected increases in calls caused by site issues, website problems, current affairs or a new product.
Our voice assistants understand your customers, however they speak, in any accent, any language, for as long as it takes to solve their issue.
Deploy a voice assistant in 4 weeks or less, with no training data required. Fully scales to handle growing complexity.
Automate conversations end-to-end, with up to 70% first call resolution. Expect a low upfront investment, with scalable, per-minute pricing.