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CUSTOMERS

PolyAI Case Studies

Citizens Advice Scotland

How the Citizens Advice Network in Scotland is providing better, faster support with PolyAI

Citizens Advice Scotland (CAS) is Scotland’s largest independent advice network.

Download the case study to find out how PolyAI built a Scottish voice assistant to route callers to their local bureau in just 30 seconds, while delivering a great customer experience.

Read the case study

Landry's Golden Nugget Hotel & Casinos

How Landry’s Golden Nugget Hotels & Casinos Deployed a Voice Assistant with 87% Containment on Day 1

We spoke with Landry’s Director of Contact Center Operations Brian Jeppesen about his experience working with PolyAI and the results achieved so far.

Read about how PolyAI was able to deploy a voice assistant in just 4 weeks from getting the contract signed, the results from the project, and the future plans and possibilities for Golden Nugget and PolyAI. You’ll also learn how you can deploy your own PolyAI Voice Assistant in just 4 weeks

Read the case study