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PolyAI Blog

Explore posts from PolyAI’s team of conversational AI experts that cover topics including deep dives into the tech behind our voice assistants, tips to building the best voice assistant, news in the conversational AI industry and more.

Conversational AI for Business | November 2022

Unlocking your investment in digital self-service with Zero Touch Resolution

Research | July 2022

Modular Intent Design: A More Effective Way of Understanding Language

PolyAI News | September 2022

PolyAI raises $40m Series B to help put superhuman voice assistants behind every...

Conversational AI for Business | May 2023

Three ways PolyAI customers have leveraged structured data to make operational...

PolyAI News | May 2023

Customer-led voice assistants are now available on AWS Marketplace

Conversational AI for Business | May 2023

Why IVR automation has failed you

Conversational AI for Business | May 2023

Is your IVR increasing customer effort?

Conversational AI for Business | May 2023

The hidden benefits of AI in the contact center

Conversational AI for Business | May 2023

Reducing the impact of attrition in the contact center with customer-led voice...

Technology | May 2023

Generative speech – scaling universal vocoder to new limits

Conversational AI for Business | April 2023

Five tips for writing an RFP for conversational AI for voice

Conversational AI for Business |

Should you use an RFP when buying conversational AI?