Digitizing the phone channel

Learn how PolyAI and Whitbread developed a first-of-its-kind restaurant reservation voice bot to respond to the labor shortage in the hospitality industry.

In this webinar, we discuss:

• How Whitbread deployed the world’s first voice assistant for conversational bookings
• The real-world ROI on deploying a voice assistant
• How Whitbread is using voice data to make operational changes