Digitizing the phone channel
Learn how PolyAI and Whitbread developed a first-of-its-kind restaurant reservation voice bot to respond to the labor shortage in the hospitality industry.
In this webinar, we discuss:
- How Whitbread deployed the world’s first voice assistant for conversational bookings
- The real-world ROI on deploying a voice assistant
- How Whitbread is using voice data to make operational changes