Buyer's guide to generative AI
in the contact center

We are delighted to join forces with our partner Twilio to bring you the first in a series covering Generative AI and how it can be used to your benefit towards your company’s contact center.

In this webinar you can:

• Gain insights about Generative AI, and how it is beginning to impact the CCaaS space
• Learn about PolyAI, and how we use Generative AI to create a customer-led approach to voice automation
• Hear how Twilio’s strategic partnership with PolyAI takes away the complexity of conversational AI, and catch a demo of PolyAI’s integration with Twilio Flex
• Listen to real customer calls that showcase PolyAI’s voice assistants being powered by Generative AI
• Familiarize with the “Buyer’s Guide”, which will enable your company’s buyers to actually identify use cases, evaluate vendors, contract and ultimately deploy a customer-led voice assistant in as little as 6-8 weeks