About the Webinar

In this webinar, PolyAI’s Nathan Liu (Senior Product Manager) and Michael Chen (Strategy & Partnerships) deep dive into what it takes to create great voice design within conversational AI. They discuss everything from phrasing to latency, grammar to voice actors. You’ll also hear real-life examples from enterprises in banking, hospitality, and telco.

You’ll learn the following takeaways in the webinar:

• What is good voice design?
• How to construct meaningful questions that prompt better understanding
• The technique to giving answers, without overwhelming your customers
• How you can use great conversational design to deliver an on-brand tone of voice