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Voice self-service is transforming contact centers

Leading organizations are implementing voice self-service in their contact centers. Download the eBook to find out why.
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Voice Self-Service

10 Reasons You Should Consider Voice Self-Service In Your Contact Center

Voice self-service is revolutionising contact centers around the world. New technological developments have allowed for conversational AI to be developed that provides a contact center experience that delights customers, agents and companies.

This eBook covers 10 of the reasons why forward-thinking organizations are jumping on board with voice self-service. As customers experience better and faster self-service solutions from companies that have implemented this technology, you don’t want to get left behind.

In this eBook you’ll learn:

  • Why companies that want to offer robust customer support are now investing in voice self-service in their contact centers
  • How voice self-service benefits contact center agents
  • How voice self-service improves CSAT and customer relationships
  • The detailed conversational data that voice self-service delivers

Leading companies delivering automated customer service with PolyAI's voice self-service

Greene King


Starling Bank