PolyAI named to Forbes AI 50 2023 list
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PolyAI offers pre-built solutions for common customer service use cases.

Natural Language Intent Capture and Routing

Empower your customers to explain why they’re calling in their own words, instead of relying on keywords.

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Conversational Appointments & Reservations

Take, amend and cancel bookings through natural conversations over the phone.

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Automated conversation with a PolyAI voice assistant doing an authentication check on a customer

Secure Customer Verification

Identify and verify customers through natural conversations for a secure and delightful customer experience.

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Human-Level Troubleshooting

Guide customers through troubleshooting processes without the need for human intervention.

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Multilingual Voice Assistants

Automated customer service over the phone, available in over 100 languages.

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Automated Account Management conversation with a PolyAI Voice Assistant

Automated Account Management

Automate routine account management tasks to take the pressure off your agents and serve your customers faster.

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Automated conversation with a PolyAI voice assistant checking the status of an online order

Conversational Order Management

Provide fast and reliable order management support through natural conversations.

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