PolyAI Awarded Disruptive Technology of the Year at Customer Contact Week Europe

We’re pleased to announce that PolyAI was awarded Disruptive Technology of the Year at the Customer Contact Week, Europe Excellence Awards.

The award was judged by Customer Service, CX & AI Engagement Strategist, Martin Hill-Wilson and Director of International Customer Experience at SAP Concur, Claudia Belardo.

We were presented with the award at Customer Contact Week, Europe in Amsterdam, where we were showcasing our artificial intelligence-powered customer service solutions.

We also hosted an interactive discussion group called The truth about AI in customer service. Why chatbots fail and what smart leaders should be doing about it.

If you didn’t make it, check out our blog post, The Current State of Conversational AI.

If you’d like a demo of our award-winning AI technology for customer service, just let us know.