Leverage Genesys experience orchestration capabilities with PolyAI voice assistants to create effortless, connected experiences for customers and employees.
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Deliver effortless CX, at scale, with lifelike voices, free-flowing conversation, and the ability to complete complex transactions and understand every customer.
Best-in-class for voice
Industry-leading voice platform engineered specifically for spoken conversations over the phone. Handle languages, accents, and complex conversations with ease.
Engaging brand experiences
Lifelike experiences designed for customer engagement. Reduce customer effort, capture detailed customer data, and unlock personalization at scale.
Faster time to production
Start taking customer calls in just 8 weeks. Keep it simple with pre-built integrations with Genesys and other contact center solutions.
Collaborative innovation
Collaborate with industry-leading experts in voice AI, dialogue design, and telephony. Benefit from ongoing improvements with support that doesn’t stop at deployment.
