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Guest-led voice assistants built on AWS

Deliver 5 star service to every guest.

What is a guest-led voice assistant?

PolyAI handles high-volume hotel and travel needs with the care and efficacy of a real person.

Listen to Oliver's room reservation call

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A guest-led voice assistant to deliver 5 star service, 24x7, on AWS

Powered by AWS Cloud Computing

200+

Voice assistants deployed for hotels, restaurants, cruise lines, resorts, casinos, booking platforms

34%

Total reduction in call volume to central contact centers

87%

Front Desk and FAQ calls handled

85%

CSAT score

What we achieve with our customers

How PolyAI helps Carnival UK eliminate wait times and abandoned calls for improved guest experiences.

Carnival UK

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How PolyAI helps Golden Nugget automate 34% of calls to the contact center

Golden Nugget

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How PolyAI helps The Big Table Group automate £140k in reservations each month

The Big Table Group

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An award-winning voice assistant to help hoteliers and restauranteurs improve service levels and streamline operations

Configurable AI templates to scale to 100+ hotel or restaurant locations

Pre-built integrations to automate and personalise interactions

Flexible integration options to work with PBX and CCaaS solutions

Remarkable human-like voices tailored to your brand identity

Support for multiple languages to cater to every guest

Pre-built dashboards and analytics for travel & hospitality

Ready to hear it for yourself?

Get a personalized demo to learn how PolyAI can help you
 drive measurable business value.

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