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PolyAI voice assistants use conversational AI to automate common customer support transactions, such as customer identification and verification.
Designed with CX at the center, our voice assistants feel, sound, and speak like a human. With 24/7 availability, no wait times, and exhaustive data, our voice assistants empower you to deliver a superhuman customer experience.
Automating ID&V can shave over 60 seconds off every call, freeing up your agents to focus on customer issues that require problem-solving, judgment, or empathy.
Automate ID&V with a voice assistant that feels, sounds, and speaks like your dream customer service agent.
Our voice assistants understand your customers, however they speak, in any accent, any language, for as long as it takes to solve their issue.
Deploy a voice assistant in 4 weeks or less, with no training data required. Fully scales to handle growing complexity.
Automate conversations end-to-end, with up to 70% first call resolution. Expect a low upfront investment, with scalable, per-minute pricing.