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Update nowTake room reservations, offer concierge services and answer FAQs with a guest-led voice assistant
Callers can speak naturally, interrupt, ask questions, and dive in and out of different topics. Guest issues are resolved faster, the experience is personalized, and your staff is free to focus on more complex and revenue-generating activities.
For privacy purposes, voices have been changed and personal information has been redacted.
Offer consistent support all the time, every time with a voice assistant that doesn’t take breaks and never has a bad day.
Empower your staff to build lasting customer relationships and let the voice assistant handle the routine calls.
Whether calls spike due to summer holidays or unexpected weather conditions, your voice assistant scales up and down to match your demand.
Find out why customers are calling in their own words and identify areas for improvement across the whole customer journey.
Accurately route callers to the right person when the human touch is required.
reduction in call volume
after 1 week of implementation
- Golden Nugget
ROI achieved in phase one
(with no new integrations)
- Global cruise line
increase in revenue
from taking 100% of missed calls
- FTSE100 hospitality company
languages spoken
by the same voice assistant
- Global delivery company
CSAT score
across all guest conversations
- Household name hotel chain
customer retention
- PolyAI