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Home services

Answer every call and never miss a job

Customer-led voice assistants answer every phone call with the care and efficacy of your best CSR.

PolyAI_home_services

Listen to a real call

Customer-led conversations

Book jobs, enroll new customers, take payments and make outbound dispatch calls with a voice assistant that sounds like your best CSR.

For privacy purposes, voices have been changed and personal information has been redacted.

Never miss a call again

Missed calls = missed revenue

A customer-led voice assistant will answer every call, immediately, 24/7.

  • Schedule call outs for new and existing customers
  • Confirm, reschedule or cancel call outs
  • Take payments over the phone

Handle peaks in call volume without extra hiring

Your call volume is as predictable as the weather.

A customer-led voice assistant can handle seasonal peaks in call volume without the need to hire extra CSRs.

  • Scale up and down to meet demand – you only pay for the calls you take
  • Handle peaks in call volume that you weren’t expecting
  • Improve CSR retention by taking the pressure off your people

Spot opportunities with a custom voice dashboard

Real-time reporting gives you full visibility into why customers are calling.

  • Uncover opportunities to better meet your customers’ needs
  • Access the metrics that matter most to you in real time
  • Discover new opportunities for automation

PolyAI customers see real results

87%

reduction in call volume
after 1 week of implementation
- Golden Nugget

3x

ROI achieved in phase one
(with no new integrations)
- Global cruise line

4%

increase in revenue
from taking 100% of missed calls
- FTSE100 hospitality company

9+

languages spoken
by the same voice assistant
- Global delivery company

85%

CSAT score
across all guest conversations
- Household name hotel chain

100%

customer retention
- PolyAI

What could a customer-led voice assistant do for you?