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What is Value Extraction?

Value extraction is the process by which AI agents extract the relevant information from customer queries and store them against the relevant ‘slots’.

PolyAI published a paper in 2020 on ConVEx, the most accurate value extractor on the market.


Customer Experience | March 2018

The Age of Personal Assistants: More Machine Learning!

Customer Experience | January 2019

Moving from Engineering to Orchestrating Conversations