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Powering the next generation of patient conversations

March 9 - 12, 2025

Venetian Convention & Expo Center (Las Vegas, NV)

PolyAI returns to HIMSS 2026 to showcase the next generation of AI agents – built to take action for patients and providers.

What to expect from PolyAI for healthcare

75%+

calls resolved

15

point increase in CSAT abandonment

93%

reduction in cost per contact

From appointment scheduling to secure account support and follow-ups, our AI agents help healthcare teams improve access, reduce operational friction, and deliver measurable results – without sacrificing empathy, compliance, or availability.


Speaking session

Empowering patients with AI agents

Tuesday, March 10, 11:10AM

AI agents are driving the next evolution in patient access – moving beyond simple FAQs and call routing to take meaningful action on patients’ behalf. From appointment scheduling to account management, learn how DOCS Dermatology works with PolyAI to give patients faster, more convenient access to care – on their own time, on their own terms.

This session covers how DOCS Dermatology deploys our voice AI agents to:

Enable 24/7 appointment scheduling and updates

Deliver consistent patient experiences at scale across its clinical network

Reduce administrative burden on in-clinic staff, freeing teams to focus on patient care

Speakers

Nicole Rice

Contact Center Manager (DOCS Dermatology)

Michelle Schroeder

Chief Marketing Officer (PolyAI)

Meet with us

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 drive measurable business value.

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