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It’s time to move beyond call deflection.
PolyAI voice assistants guide customers through context-driven conversations to fulfil requests without needing to wait for the next available agent.
Automating end-to-end customer service processes frees up your agents to handle conversations that require a human touch.
Customers can speak freely using slang and colloquialisms, ask questions, interrupt and drive the conversations they want.
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Improve your CSAT with an incredibly high level of intent accuracy with real customers soon within 4 weeks of launch
Launch your voice assistant quicker than ever thanks to PolyAI’s pretrained enterprise-ready use cases
Making PolyAI’s voice assistant up to 100x more efficient than competitors who often need up to 1,000 training examples per intent