The idea of engineering chatbots has failed us for way too long. It’s time to embrace a new philosophy and start orchestrating conversations, through data! At PolyAI, it has been the cornerstone of an approach which has empowered us to innovate and challenge the status quo. Ever since the imitation game was proposed by Turing […]

The first phone call was placed on March 10, 1876. Graham Bell shouted at his assistant: “Mr Watson, come here — I want to see you!” This was a game changer. For the first time in history, we had real-time remote communication, and with it, the ability to remotely automate all kinds of services. In his case, […]