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Take reservations. Answer FAQs. Handle concierge services.
“We were expecting the system to handle 40% of calls, but at launch it handled 80%, and within two weeks it was up to 87%,”
“Callers think the AI agent is human, which is great because the voice assistant never has a bad day, and is on 24/7. I wish I could hire more agents like that!”
– Brian Jeppesen, Director of Contact Center Operations, Golden Nugget Hotels & CasinosRead the full case study
Talking to a PolyAI voice assistant feels just like talking to your best member of staff. Callers can speak freely, ask questions, and change the direction of the conversation.Request a Demo