PolyAI named to Forbes AI 50 2023 list
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Answer Phone Calls With No Staff Required

Upgrade your casino’s phone system into a superhuman voice assistant that feels just like talking to your best agent.

Take reservations. Answer FAQs. Handle concierge services.

Case Study - How Landry's Golden Nugget Hotels & Casinos Deployed a Voice Assistant with 87 Percent Containment on Day 1

Golden Nugget Handles 87% of Phone Calls with PolyAI

“We were expecting the system to handle 40% of calls, but at launch it handled 80%, and within two weeks it was up to 87%,” 

“Callers think the AI agent is human, which is great because the voice assistant never has a bad day, and is on 24/7. I wish I could hire more agents like that!” 

– Brian Jeppesen, Director of Contact Center Operations, Golden Nugget Hotels & Casinos

Read the full case study
List of capabilities of a PolyAI voice assistants for hotels

Make Your Next Hire a Superhuman Voice Assistant

  • Answer 100% of calls instantly, 24/7/365
  • Reduce phone-based operational costs by 54%
  • Handle thousands of phone calls simultaneously

Talking to a PolyAI voice assistant feels just like talking to your best member of staff. Callers can speak freely, ask questions, and change the direction of the conversation.

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Our Clients

  • Greene King

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