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During busy periods, staff at this popular restaurant chain would be focused on greeting guests, serving tables, and taking orders. Trouble hiring enough staff resulted in phones ringing out.
As a result, 30% of calls weren’t being answered. Each missed call presented a potential missed revenue opportunity, but hiring dedicated staff to answer calls was too expensive.
Read the case study to find out how they were able to increase revenue by 3% with a customer-led voice assistant that answers 100% of calls, 24/7.