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How a UK pub restaurant chain automates 70% of guest phone calls

About the case study

During busy periods, staff at this popular restaurant chain would be focused on greeting guests, serving tables, and taking orders. Trouble hiring enough staff resulted in phones ringing out.

As a result, 30% of calls weren’t being answered. Each missed call presented a potential missed revenue opportunity, but hiring dedicated staff to answer calls was too expensive.

Read the case study to find out how they were able to increase revenue by 3% with a customer-led voice assistant that answers 100% of calls, 24/7.