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PolyAI automates customer service through voice. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents.
We have created custom voice agents for large enterprises in different industries, including banking, insurance, telecommunications and hospitality.
This is voice-enabled, AI-driven customer service that works in the real world, right now.
This role is suited to those who want to be accountable and influential. It is a Client Success Manager’s job to ensure the success of our real projects, both by managing timelines, overseeing the quality of virtual assistants, and being the point of authority for the client. Day to day, you’ll be listening to real people interacting with our systems, making decisions on how to make them even better, and convincing the client they’re the right ones.
Your responsibility will involve:
We’d love it if you had some of the below:
💰 Participation in the company’s employee share options plan
🏥 100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision
👪 Life Insurance
◻️ STD and LTD
💰 The opportunity to contribute to the company’s 401k plan
🏝 20 days vacation + 10 public holidays + paid sick leave
📚 Annual learning and development allowance
🏡 One-off WFH allowance when you join
🧡 Enhanced parental leave
Equal Opportunity Statement:
PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status.