We’re adding the Skift IDEA award for ‘Best Use of AI’ to the trophy cabinet!
The Skift Awards have become the travel industry’s most coveted achievement for excellence in design, creativity, and innovation.
The awards recognize impactful and inspiring projects from brands, agencies, and tech companies that solve traveler challenges, inspire change, and define the future of the travel industry.
This year’s awards were split across five criteria groups: industry innovators, change-makers, creative thinkers, problem solvers, and travel technology.
With over 350 submissions received, 122 made it through to the final round to be reviewed and scored by an independent panel of judges of respected industry leaders and experts.
"Now more than ever, the travel industry needs to innovate with the traveler's experience in mind - not just the journey from destination to destination, but in how they interact with your brand. We're thrilled to earn the Best Use of AI award because PolyAI was founded on leveraging progressive technology to not just streamline service operations but to better every call a passenger, guest, or attendee has with their preferred travel companies. It's an incredible honor."
Take trip bookings, answer FAQs, offer supplementary services, and more — without adding staff.
Hear how PolyAI handles high-volume travel needs with the care and efficacy of a real person.
About PolyAI
PolyAI voice assistants handle customer service inquiries with the care and attention of a real person. Our voice assistants put the customer in control of the conversation and create a more natural experience by understanding customers regardless of what they say or how they say it.
We deliver exceptional voice experiences by combining our best-in-class technology stack and design methodology. Our methodology recognizes the unique challenge of gaining a caller’s trust through qualities such as transparency, empathy, and clarity and promotes engagement over containment.
Discover how PolyAI can help you delight passengers with conversational bookings.
