PolyAI is proud to be one of three profiled vendors named an IDC Innovator in the IDC Innovators: Voice AI in Travel and Hospitality, 2025 report, published in March 2025. The report highlights three companies offering technologies that address the challenges faced by the hospitality and travel industries, and which have demonstrated active deployments in these environments.
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An IDC Innovators report presents a set of vendors – under $100M in annual revenue at the time of selection – chosen by an IDC analyst within a specific market that offer a new technology, a groundbreaking solution to an existing issue, and/or an innovative business model. It is not an exhaustive evaluation or a comparative ranking of all companies, but rather a document that highlights innovative companies in a specific market segment. IDC INNOVATOR and IDC INNOVATORS are trademarks of International Data Group, Inc.